Terms & Conditions
These Terms & Conditions govern the use of the Pix-RSA website and the purchase of products through the website.
By using the website or placing an order, you agree to these terms. Please read them together with our Privacy Policy, Refunds & Returns Policy and Shipping & Delivery Policy.
Supplier information
The website is operated by:
Trading name: Pix-RSA
Website: https://www.pix-rsa.co.za/
Email: orders@pix-rsa.co.za
Telephone: +27 81 403 4647
Business or service address: 38 Van Riebeeck Str, Ceres, 6835, South Africa
Products
Pix-RSA sells photographic wall art and related products, including canvas prints, giclée fine-art prints and gift cards.
Product availability, formats, sizes, prices and limited-edition quantities may change from time to time.
The information displayed on each product page forms part of the product description.
Images and colour representation
Pix-RSA makes reasonable efforts to display product images and colours accurately.
Colours may appear slightly different depending on:
- The customer’s screen or device
- Screen brightness and colour settings
- The selected print material
- The printing and finishing process
- Lighting in the room where the artwork is displayed
Room mock-ups are provided to help customers visualise the artwork. They may not represent the exact physical scale of the selected print.
Customers should refer to the stated dimensions before ordering.
Limited print runs
Certain Pix-RSA artworks are offered in limited print runs.
Availability is subject to the remaining quantity at the time the order is processed. Pix-RSA may withdraw a print once its stated print run has been completed.
Prices
All prices are displayed in South African rand unless stated otherwise.
The final amount payable will be shown during checkout before payment is completed.
Pix-RSA may correct genuine pricing, technical or listing errors. Where an obvious error affects an order, Pix-RSA will contact the customer before processing the order and will provide the option to proceed at the correct price or cancel the affected item.
Orders
Submitting an order is an offer to purchase the selected products.
An order is accepted when Pix-RSA confirms that payment has been received and the order has been approved for processing.
Pix-RSA may decline or cancel an order where:
- Payment has not been successfully completed
- A product is no longer available
- Incorrect pricing or product information was displayed
- Fraud or unauthorised activity is reasonably suspected
- Delivery cannot reasonably be completed
- The order would result in a breach of applicable law
If Pix-RSA cancels a paid order, the amount received for the cancelled item will be refunded through an appropriate payment method.
Payment
Payment must be completed through one of the payment methods made available during checkout.
Payment processing may be handled by an independent payment gateway. Pix-RSA does not control the payment provider’s systems and may need to refer certain payment queries to that provider.
More information is available in our Payment & Security Policy.
Delivery
Delivery is governed by the Pix-RSA Shipping & Delivery Policy.
Customers must provide accurate delivery and contact information.
Any delivery date or timeframe is an estimate unless Pix-RSA expressly agrees otherwise in writing.
Returns, refunds and defective products
Returns, exchanges, cancellations and refunds are governed by the Pix-RSA Refunds & Returns Policy and applicable South African consumer law.
Nothing in these Terms & Conditions is intended to remove, restrict or replace any right or remedy that cannot lawfully be excluded.
Gift cards
Pix-RSA gift cards:
- May only be used in accordance with the conditions displayed when purchased
- Cannot normally be exchanged for cash, except where required by law
- Must be protected by the recipient against loss or unauthorised use
- May be subject to an expiry period only where clearly disclosed and legally permitted
Promotional discount codes cannot be combined with gift cards or other promotions unless expressly stated.
Intellectual property
All photographs, artwork, product images, written content, branding, logos and website materials remain the property of Pix-RSA or their respective rights holders.
Purchasing a print does not transfer copyright or reproduction rights to the customer.
Customers may not copy, reproduce, scan, photograph for commercial use, distribute, sell, license or create derivative products from Pix-RSA artwork without prior written permission.
Permitted website use
Customers may use the website for lawful personal shopping and information purposes.
Users may not:
- Interfere with the website’s security or operation
- Attempt unauthorised access to the website or its systems
- Introduce malicious code
- Use automated systems to copy website content
- Submit false, fraudulent or misleading information
- Infringe the rights of Pix-RSA or another person
Reviews and submitted content
Where customers submit reviews, photographs or other content, the content must be truthful, lawful and relevant.
Pix-RSA may remove content that is abusive, misleading, unlawful, defamatory, infringing or unrelated to the relevant product.
Website availability
Pix-RSA aims to keep the website available and accurate but cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of maintenance, hosting issues, updates, technical faults or circumstances outside our reasonable control.
Liability
Pix-RSA remains responsible for its obligations under applicable law.
To the extent permitted by law, Pix-RSA will not be liable for indirect or consequential losses arising from circumstances that could not reasonably have been prevented.
Nothing in these terms excludes liability where exclusion is prohibited by law.
Events outside reasonable control
Pix-RSA will not be considered in breach of these terms where performance is delayed by circumstances outside its reasonable control, including natural disasters, courier disruptions, infrastructure failures, civil unrest, strikes, government restrictions or widespread technical outages.
Pix-RSA will make reasonable efforts to communicate material delays and complete affected obligations when reasonably possible.
Complaints
Customers should first contact Pix-RSA so that we have an opportunity to investigate and resolve the matter.
Email: orders@pix-rsa.co.za
Contact page: https://www.pix-rsa.co.za/contact/
Customers may also approach an appropriate consumer protection body where a complaint cannot be resolved directly.
Governing law
These terms are governed by the laws of the Republic of South Africa.
Any dispute will be handled by a court, tribunal, ombud or regulatory body with lawful jurisdiction.
Changes to these terms
Pix-RSA may update these Terms & Conditions when its products, systems, services or legal obligations change.
The latest version will be published on this page with an updated effective date.
Effective date: 21 June 2026